Privacy Policy

Privacy Policy

This Privacy Policy describes how Sir Exclusive (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sirexclusive.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.


What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and security questions.

  • Shopping information including the items you view, place in your cart, or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us.

You may choose not to provide certain information, however this may prevent you from accessing some Services.


Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser type, IP address, and interaction data. We may use cookies, pixels, and similar technologies to collect this information.


Information We Obtain from Third Parties

We may obtain information about you from third parties such as:

  • Service providers that support our Site and Services (e.g., Shopify).

  • Payment processors who handle payment information to complete transactions.

  • Advertising partners and analytics providers using tracking technologies.

All information obtained from third parties is treated in accordance with this Privacy Policy.


How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, manage accounts, arrange shipping, and handle returns.

  • Marketing and Advertising: To send promotional messages and display relevant ads.

  • Security and Fraud Prevention: To protect the Site and users from fraudulent activities.

  • Communication: To provide customer support and improve our Services.


Cookies

We use cookies to operate and improve our Site, remember your preferences, analyze usage, and support marketing efforts. You can manage cookies through your browser settings, though disabling cookies may affect functionality.


How We Disclose Personal Information

We may disclose your personal information:

  • To service providers and vendors working on our behalf.

  • To business and marketing partners.

  • With your consent or at your direction.

  • For legal compliance, business transfers, or protection of rights.

We do not use or disclose sensitive personal information to infer personal characteristics.


User Generated Content

Any content you submit publicly (such as reviews) may be accessible to others. We are not responsible for how public content is used or shared by third parties.


Third Party Websites and Links

Our Site may contain links to third-party platforms. We are not responsible for the privacy practices or content of those platforms.


Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children.


Security and Retention of Your Information

While we take reasonable measures to protect your data, no system is完全 secure. Retention periods depend on legal and operational needs.


Your Rights and Choices

Depending on your location, you may have rights including:

  • Accessing your personal data

  • Requesting deletion or correction

  • Data portability

  • Restricting or withdrawing consent

  • Managing marketing preferences

We may require identity verification before fulfilling requests.


Complaints

If you have concerns about our data practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.


International Users

Your information may be processed outside your country, including the United States and Europe. Appropriate legal safeguards are used when required.


Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 support@sirexclusive.com